Frequently Asked Questions (FAQ)

FAQ

Get Clear Answers Before Starting Your Project

We believe in clear communication. Below are common questions from Ottawa clients regarding safety, service types, and project execution.

  • Why is full-width snow clearing critical, especially for the elderly?

    Clearing the full width ensures a safe, stable surface, drastically reducing trip hazards and maximizing accessibility for our senior clients after heavy Ottawa snowfalls.

  • What areas in Ottawa do your snow removal services primarily cover?

    Our primary focus for snow services is on West Nepean, Aylmer, Gatineau, and Hull, with other services extending throughout the 50 km radius.

  • How long does a typical hardscaping project (like a patio) take to complete?

    The duration depends on the size and materials, but generally, installation can take 1 to 3 weeks once the design and materials are finalized.

  • Does Dun Right handle repairs beyond just general maintenance?

    Yes, Lance's background in carpentry allows us to handle general repairs, minor construction, and structural fixes with reliable, lasting quality.

  • What is included in your Commercial Residential Building Maintenance?

    This includes preventative upkeep, minor construction, facility management oversight, general repairs, and proactive seasonal inspections.

  • Do you only do large jobs, or can you help with minor home repairs?

    We handle both large projects (hardscaping/security) and small, essential maintenance and repair jobs to serve the needs of our local community.

  • How can I schedule a free estimate with Lance Thompson?

    You can call Lance directly at6132971557or submit a request through the Contact Form for a free, no-obligation estimate.

  • What is your service radius from Ottawa/West Nepean?

    We primarily serve Ottawa and maintain a service radius of approximately 50 kilometers for comprehensive project coverage.

  • What kind of security systems do you specialize in installing?

    We specialize in the strategic placement and setup of extra cameras, smart outdoor lighting systems, and full-scale alarm system integrations.

  • Are your business hours flexible for emergency maintenance needs?

    Our standard office hours are Mon-Fri, 9:00 AM – 5:00 PM, but we coordinate with clients to handle urgent or emergency maintenance needs effectively.